Troubleshooting
A central hub for questions commonly asked by users, featuring solutions and troubleshooting guidance.
- Shopify Discounts Not Working
- Why are my orders not getting tagged with "Pre-order"?
- I'm using Shapes Theme and the pre-order button is not displaying or not working
- I'm using Ella Theme and the pre-order button is not displaying or not working
- I'm using Pipeline Theme and the pre-order button is not displaying or not working
- I'm using Dawn Theme and the pre-order button is not displaying or not working
- I'm using Sense Theme and the pre-order button is not displaying or not working
- I'm using Stiletto Theme and the pre-order button is not displaying or not working
- I'm using Motion Theme and the pre-order button is not displaying or not working
- I'm using Retina Theme and the pre-order button is not displaying or not working
- I'm using Atlantic Theme and the pre-order button is not displaying or not working
- I'm using Spotlight Theme and the pre-order button is not displaying or not working
- I'm using Icon Theme and the pre-order button is not displaying or not working
- I'm using Impact Theme and the pre-order button is not displaying or not working
- I'm using Broadcast Theme and the pre-order button is not displaying or not working
- Why is the Preorder button taking a long time to load?
- I cannot add the App blocks needed in setup
- The Add To Cart button doesn't change to Pre-order after selecting a variant upon page load (multiple variants)
- Understanding and Solving the Error Message: "Variant can Only be Purchased with Selling Plan"
- I am running the Pre-Order App but the Product Page shows - "In Stock".
- Why are products not on pre-order getting a pre-order badge?
- Why are my pre-order products showing as sold out in checkout?
- Why are some cart labels missing on orders of pre-order products?
- Mixed Cart Warning Isn't Working
- Venture Theme: Dropdown/Mobile Menu Issue with Pre-order Now on Safari Browser for iPhone/iPad
- Pre-order product image badges aren't appearing on collection pages after the first page of results
- The pre-order setting page is loading very slowly
- Product Is Appearing As Pre-order But Shouldn't Be
- I've enabled pre-order for a product but the pre-order button isn't appearing
- I can't find the products I want to enable for pre-order / My products aren't appearing in single product search